A little preparation helps you compare suitable providers and avoid misunderstandings about price and scope.
Include your town or estate, the work required, preferred date and any access restrictions. Photos and approximate measurements help a provider understand repairs or installation work. Explain whether you need labour only or materials as well.
For tutoring, describe the subject and learner level. For catering, include the guest count, menu needs and venue. For software, explain the outcome, required features and deadline.
A starting price may cover only part of the work. Ask whether travel, materials, delivery, equipment and clean-up are included. Establish whether the quote is per hour, per visit or for the complete job.
Ask how changes and extra work will be approved. Agree any deposit, milestones, cancellation terms and final payment in writing.
A verified badge indicates that a provider has completed the platform’s verification process. It does not guarantee workmanship, insurance or a professional licence. Ask what was checked if this matters for your job, and confirm relevant qualifications directly.
Review work samples and customer feedback together. “No reviews yet” means there is no published rating history; it does not mean the provider has received a poor rating.
A listed profile does not guarantee that a professional is free at your preferred time. Confirm the appointment, travel arrangements, expected duration and the person who will carry out the work.
For regulated or specialist work, confirm the relevant credentials before proceeding. Do not share passwords, M-Pesa PINs or private identification documents in public messages.
Use your booking account to track the request. Retain the agreed scope, quote, receipts and any approved changes. Check completed work against the agreement and raise concerns promptly through the contact page.
After the job, leave an honest review describing the work, communication and outcome. Specific feedback helps the next customer choose.
Browse current public profiles and compare the information each professional has provided.